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Help Center
Claims
About Us
Policy Basics
Pet Insurance 101
Coverage
Terms & Definitions
Compare Plans
Illness & Injuries
Accident Only
Routine Care
Claims
Manage My Account
Payments & Billing
Account Management
Tech Support
Member Portal
Claims
No matter which plan you choose, we'll be there to help your pet get the medical coverage they need.
How do I file an appeal?
How long do I have to file a claim?
How do I file a claim?
How will I get reimbursed for a claim?
How fast will a claim be paid?
How do I check the status of my claim?
What does this claim status mean?
How are claim refunds calculated?
Does Odie pay the Vet direct?