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Claims
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      Back to home
      1. Help Center
      2. Claims
      • About Us
      • Policy Basics
        • Pet Insurance 101
        • Coverage
        • Terms & Definitions
      • Compare Plans
        • Illness & Injuries
        • Accident Only
        • Routine Care
      • Claims
      • Manage My Account
        • Payments & Billing
        • Account Management
      • Tech Support
        • Member Portal

      Claims

      No matter which plan you choose, we'll be there to help your pet get the medical coverage they need.
      • How do I file an appeal?
      • How long do I have to file a claim?
      • How do I file a claim?
      • How will I get reimbursed for a claim?
      • How fast will a claim be paid?
      • How do I check the status of my claim?
      • What does this claim status mean?
      • How are claim refunds calculated?
      • Does Odie pay the Vet direct?
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      • Go to Odie Pet Insurance